Saturday, July 23, 2011

Optimization Page

Friday, July 22, 2011

FW: Don't Put Your Ego Above Your Productivity

Don’t Put Your Ego Above Your Productivity

As soon as your website starts growing I am sure you’ll start receiving all sorts of crazy emails. There will be people claiming you are dumb and that your content sucks. People asking really stupid questions that could be solved with a quick Google search. People confusing you with someone else and so on.

What should you do in those situations?

If you listen to your ego, you’ll certainly want to answer. That is what I used to do as well. For example, I often get emails from people confusing my company (called Online Profits) with some other companies and courses (e.g., “Quick Online Profits”, “30 Days to Online Profits” and so on). Here’s one of such emails I got recently:

To whom it may concern.

I have 2 charges on my credit card ending with the numbers 2719, one charge for 2.97 usd from online profits and another charge from quick-support.com.

I have already investigated and know that you are sister companies. I have already sent an email and a phone call to someone who did not appear to want to speak with me.

I am asking you to immediately refund any charges to my credit card and please remove all data and information you may have of me including my email address. I have already stated and am doing so again. Your company, companies are a scam and I’ll go to any length to insure that you stop charging my credit card as requested.

My bank and visa is supporting me on this matter and I urge you to immediately contact me to verify that you will stop charging my credit card for any membership charges, or for any charges at all. I honestly do not know what the charges are for and furthermore I did not sign up for anything that asked me or told me I would incur monthly charges.

My answer was the following:

Hi,

I have no clue regarding what you are talking about. If you visit our website you’ll realize we have no products for sale right now. All we offer is a free ebook and a free course. So how on earth would we be able to put a charge on your credit card?

Second, we never heard about that other company you are talking about.

Third, if you keep making false allegations about our company we might require you to prove them in court. So please check your facts before emailing random companies.

The guy obviously didn’t reply, as he must have realized his confusion.

Did I gain anything by replying, though? Nope.

Did I lose anything? Yep, my time.

Sure, it took 5 minutes to write that email. But what if you start replying to every single stupid email you receive? It will add up.

The solution? Tell your ego to shut up and simply ignore stuff that will not help your business.

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5 Responses to “Don’t Put Your Ego Above Your Productivity”

  1. Stephanie on July 21, 2011 4:16 pm

    I’m like anyone and hate it when people get my company mixed up with others. My least favorite was when someone was claiming on RipoffReport that I owned some site I don’t own and have never been associated with, and posted my name, address and phone number in their complaint. I was happy that it was my previous contact information, but still steamed to be incorrectly associated with the company they were having trouble with. That I did because it’s visible, even if not associated with a site of mine.

  2. doug_eike on July 21, 2011 4:55 pm

    Excellent suggestion. I think this applies to making comments on blogs, as well. If you don’t like what the blogger writes, the best thing is to stop visiting the blog. Contradicting and correcting other bloggers is mostly about ego and is a waste of time. Thanks for the tip!

  3. Elle on July 21, 2011 5:41 pm

    I don’t really get this type of email, but I do agree that its a waste of time replying.

    However, you could set up some canned responses in Gmail pretty easily, and I think you can even automate them for certain filters. For example, you could filter any that mention credit card charges and automatically send them that email you wrote.

    I think this would be particularly useful for bloggers that receive a lot of complimentary emails, because as a reader, it takes extra effort to send the email and not getting any response from a “favorite blogger” can be disheartening.

  4. Megan on July 22, 2011 3:28 am

    yes, I just woke up this morning to 40 spam comments on my blog. Drives me mad. your immediate thought is “wow that ‘s a lot of comments” and are just as quickly put right back in your place when you realise each one tells you how great your blog is but doesn’t explain why…

    Still, visitors to my blog are thin on the ground so at least someone (even an automated system!) is looking. :(

  5. kumo on July 22, 2011 4:33 am

    I think it is best to just ignore such email because it might just be a scam to trick for a reply. In some cases, they just spam every emails or website they can find just for a response. Base on the response or reply, they will try to check if any of them worth follow up for a scam. I normally categorize these email together with the scam emails which asking for verification of bank account, PayPal, ebay and any accusation they proclaim.

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Feed: Daily Blog Tips
Posted on: Thursday, July 21, 2011 10:42 PM
Author: Daniel Scocco
Subject: Don’t Put Your Ego Above Your Productivity

 

Image removed by sender.
Image removed by sender.

As soon as your website starts growing I am sure you’ll start receiving all sorts of crazy emails. There will be people claiming you are dumb and that your content sucks. People asking really stupid questions that could be solved with a quick Google search. People confusing you with someone else and so on.

What should you do in those situations?

If you listen to your ego, you’ll certainly want to answer. That is what I used to do as well. For example, I often get emails from people confusing my company (called Online Profits) with some other companies and courses (e.g., “Quick Online Profits”, “30 Days to Online Profits” and so on). Here’s one of such emails I got recently:

To whom it may concern.

I have 2 charges on my credit card ending with the numbers 2719, one charge for 2.97 usd from online profits and another charge from quick-support.com.

I have already investigated and know that you are sister companies. I have already sent an email and a phone call to someone who did not appear to want to speak with me.

I am asking you to immediately refund any charges to my credit card and please remove all data and information you may have of me including my email address. I have already stated and am doing so again. Your company, companies are a scam and I’ll go to any length to insure that you stop charging my credit card as requested.

My bank and visa is supporting me on this matter and I urge you to immediately contact me to verify that you will stop charging my credit card for any membership charges, or for any charges at all. I honestly do not know what the charges are for and furthermore I did not sign up for anything that asked me or told me I would incur monthly charges.

My answer was the following:

Hi,

I have no clue regarding what you are talking about. If you visit our website you’ll realize we have no products for sale right now. All we offer is a free ebook and a free course. So how on earth would we be able to put a charge on your credit card?

Second, we never heard about that other company you are talking about.

Third, if you keep making false allegations about our company we might require you to prove them in court. So please check your facts before emailing random companies.

The guy obviously didn’t reply, as he must have realized his confusion.

Did I gain anything by replying, though? Nope.

Did I lose anything? Yep, my time.

Sure, it took 5 minutes to write that email. But what if you start replying to every single stupid email you receive? It will add up.

The solution? Tell your ego to shut up and simply ignore stuff that will not help your business.


Original Post: Don’t Put Your Ego Above Your Productivity


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Tuesday, June 14, 2011

FW: Linkbait and Content Marketing - What Are Your Goals

Linkbait and Content Marketing – What Are Your Goals

Post image for Linkbait and Content Marketing – What Are Your Goals
By Michael Gray on May 26, 2011

One of the most difficult conversations I have with new or perspective clients is about Linkbait and content marketing and explaining how its real goal isn’t to drive sales but to build links, build awareness, and send social signals to the search engines. To make this post useful and actionable, I’m going to take you through the process/planning stage for a former client I had who has since sold his business.
an important point to understand: we are targeting the “general online population,” not just potential customers …
When I was working for the man and building my own business by moonlighting at night (ok–and a little during the day), one of my first clients was for a salt water fish store. He sold fish and aquarium supplies online. Now, ultimately, his goal was to get his content in front of people who own salt water fish tanks and are interested in his products. However, unless you are a well known brand, competing on price (aka running a sale or promotional offer), or are offering an impulse purchase (no long term commitment and low price), you won’t make sales from social media (stay tuned to the end when I will talk more about this).
IMHO the biggest benefits from social media are link building potential, brand awareness, and social media signals (see what social signals might Google use). Lets take a look at our niche:
  • There is a small subset of the population that has a salt water fish tank and has a potential interest in our merchandise.
  • There is a slightly larger subset of people who know someone who has a salt water fish tank and might forward/share with them content they come across.
  • There is a larger subset of people who are interested in the science/nature/environmental aspects of marine life, marine mammals, and ocean life.
  • There is a larger set of people who are interested in travel aspect of marine life, snorkeling, scuba, diving with sharks, swimming with dolphins, and visiting aquatic-related travel destinations.
  • There is a larger set of people who would enjoy/share photos of marine/ocean-related content, especially if the photos are beautiful, interesting, engaging, or unusual.
  • There is a much larger set of people who will read/share interesting content that is about marine related subject matter, if it is exceptional.
  • There is a small group of people who will publish marine related content and will link to it
  • There is a medium sized group who will write/link/tweet about marine based content if it is exceptional enough (aka the linkerati)
We are going to target two groups of people because they include most of the other groups. They are “people who will read/share marine based content if it is interesting enough” and “people who will write/link/tweet about marine based content if it is interesting enough.” This is an important point to understand: we are targeting the “general online population,” not just potential customers, because our goals are links, sharing, and social signals.
So how do we get started? Let’s come up with some potential ideas for our Linkbait (see creating exceptional content for boring subjects):
Top 10/15/20 Most Beautiful/Ugly/Bizarre Creatures in the Ocean – This isn’t a typical piece of image based Linkbait. I would do all three. Just choose a different number for each one and space them out at least a month apart.
Best Places to Scuba/Snorkel in the Country/Continent/World – This is a bit of travel Linkbait but, again, it has multiple versions. In fact, you can do them as head & tail continent and refresh the posts every year like seasonal living URL’s.
Most Expensive/Dangerous Seafood Meals – This has a lot of options. You can do an info graphic of seafood prices to other food like beef and chicken. You could map graphics of seafood consumption. You could create cooking linkbait about expensive seafood, or dangerous seafood to eat (like the fugu blowfish). You can do Eco/green based content on sustainability of seafood. You can do “mom” based content like how to eat healthy seafood on a budget. You can do health focused content on seafood. There are lots and lots of variations here.
Largest Marine Mammals/Fish/Invertebrates – People like stories about giant sharks, whales, squid or octopi, and you can revisit this kind of post every 2-3 years as news/science updates (see how often should I update my content and updating evergreen content).
Most Dangerous/Poisonous/Deadly Fish/Sea Snakes/Marine Life – Again, people tie into group-think and share common fears of (and fascination with) sharks, snakes, piranhas, and general ocean life. Just be careful and don’t run a scuba piece right before or after a piece about dangerous sharks. It looks … contradictory.
Most Beautiful Ocean/Beach/Underwater photography/paintings – Again people like looking at “nice pictures.”
Now, this list is by no means all encompassing and the titles are just working concepts at this point. Hopefully they give you some idea about how you can take a niche shopping site and widen the focus to include a larger group of people who would be interested in liking/sharing/linking to your website/blog.
The next step is to start to flesh out the articles. Do a little research and figure out which one will have the best content. For example, use a service like oDesk and hire someone to research the most expensive seafood dishes, both currently and historically. Have them be on the lookout for unusual anecdotes like seafood that was expensive and hunted to extinction or seafood that’s illegal to eat. Have them give you source links so you can verify the data before sending it off to your premium content writer or infograpic artist.
Once you know about your pieces, start scheduling them and sending them out to be produced. You could push out a minor piece every 2-3 weeks and a major piece every 4-5 weeks. You want to spread out similar pieces unless you are doing a content series. Make sure you have the tail pieces in place before you push out the head (see head and tail content). As a I mentioned above, don’t push out a “Top 5 most dangerous sharks of Australia” back to back with “Best places to scuba dive in Australia.” It looks … odd.
So what are the takeaways from this post:
  • Think about who your customers are then widen the focus to include as large an audience as possible while still staying “on topic.”
  • Brainstorm for ideas on possible topics for articles.
  • Do research then prioritize/schedule content creation.
  • Create any backup content you may need.
  • Create content and schedule for publication.
  • Spread campaigns out over time to send new links and social signals to search engines over a prolonged period of time.
  • Pay attention to seasonal news/events and tie into them.
  • Look to update science/news/informational content on a regular basis as needed. Use living URL’s.
Ok, you made it to the end. This post has some bonus content! What if you do want to actually sell things using social media? Well IMHO you will need to do one or more of these things:

  • Be a well known, established, trusted brand – If Amazon puts out a top Father’s Day gift ideas list, people will buy from them because they know/trust Amazon. If you aren’t Amazon, you will have a hard time with this strategy.
  • Compete on price – If you offer a sale, discount, or promotional price below your competition, you may make some sales. Keep the item(s) as general interest as possible (aka you can’t sell catfood–no matter how low the price–to someone who doesn’t have cats)
  • Be General Interest, Low Commitment - A lot of people like clown fish thanks to “Finding Nemo,” but not everyone wants to commit to having a fish tank, not even at a cheap price for a startup tank with a free clown fish. However, almost everyone can buy a T-shirt with sharks saying funny things on it.
  • Be impulsed priced – Lots of people want to go to France for vacation, but not a lot of people will drop a thousand dollars or more on a discount vacation at the drop of hat. However, a lot of people will spend $10/$20/$50 on an impulse item if they like it.

FW: Not Understanding the Need For Instant Gratification

Linkbait Failure – Not Understanding the Need For Instant Gratification

Post image for Linkbait Failure – Not Understanding the Need For Instant Gratification
By Michael Gray on May 19, 2011

Whenever I see someone else’s linkbait that fails, one of the common reasons is the failure to understand the need for instant gratification. I came across a text book example of this recently so I thought I would share it with you.Like my evil twin brother, Machu Picchu is on my bucket list of places to see before I die. It’s this mystical spiritual place up in the mountains of Peru. It’s made up of ancient Inca buildings and terraced plateaus. It takes at least 3 days to get there and back, and the views from it are simply breathtaking (click any of the pics below to enlarge).
Machu Picchu in the mist Machu Picchu Farming Terraces Llama enjoying view from Machu Picchu Rope Bridge on Machu Picchu Trail
I came across an article from the LA Times “100 facts for 100 years of Machu Picchu“. Great! I love Machu Picchu, and I may know some things about it, but with 100 facts, I’m sure there will be at least one or two new things I’ll learn. When I clicked through, I was presented with exactly one fact … seriously!  The site is running a series with 100 different posts–each with 1 fact. While I have gone on record as saying that creating a series is an effective strategy for building loyal readers, that post ignored the need people have for instant gratification.
As Michael Strong of Blueglass recently wrote about in “Linkbait Fulfilling Your Titles Promise“, if you set my expectation for 100 facts but only give me 1, I’m going to feel cheated/depressed/let-down. The chances that I’m going to “share” your content across Email, Twitter, Facebook, Reddit, or Stumbleupon just dropped to near zero. I wrote about something similar a few years ago, “When Your Title is Linkbait But Your Post Isn’t“. Writing a title creates “a deal” with the user. They should never have a “Don’t Make Me Think Moment” and wonder what your post is about, and they should find whatever your title “promises”.
Some simple concepts I try to share with anyone I talk with about creating great linkbait:
  • Make a strong impression right off the bat. It can be with words, video, or pictures (see using images for Linkbait), but you need to “hook” people in the first few seconds. Saving the best for last only works when people know who you are, like Steven Spielberg.
  • Your content needs to be exceptional if you want me to share it and do your content marketing for you. Everyday people have hundreds of things, all competing for their attention. If you want to “catch someone’s eye,” you need to be aware of that competition. Hat tip to Gabe Rivera.
  • While it may be very important to you that I like/upvote/share your content, you need to make it important to me. Don’t ever confuse your love of something with the need for Google Traffic . You need to create the “you know who would really like this …” or “I really have to share this with …” type of experience/feeling.
You should think of creating and marketing linkbait as an Olympic Level competition for content creation. Stand out with a catchy, funny, witty, shocking, or otherwise compelling title. Your content should be captivating and grab my attention in my first few seconds on the page. You needs to deliver on the promise your title makes. You need to do it in an interesting and direct manner. Don’t bury the punchline at the end of a 40 minute video or 2000 word block of text. Make it easy for me to do what you want me to do with your content. Want me to “like” it on Facebook? There better be a Facebook button at the end of the post. The same goes for email, Twitter, Stumbleupon, or any other sharing service.

Tuesday, May 24, 2011

FW: SEO Smart Links Plugin


Posted on: Tuesday, May 24, 2011 9:09 PM
Author: Daniel Scocco
Subject: SEO Smart Links Plugin

It has been a long time since I recommended a WordPress plugin, but here we go again. I started using this plugin on a niche site, and so far it seems to be helping a lot with the search engine optimization.
The plugin is called SEO Smart Links, and it basically allows you to specify keywords, and whenever those keywords appear on your posts or pages the plugin will automatically create a link to the post of your choice.
As you can see this can be useful both for your human visitors and for search bots, and your posts will be interlinked more efficiently. Here’s a screenshot of the options page:
Image removed by sender. seo-smart-links-plugin
Another use for the plugin is to insert affiliate links on your posts. You just need to select the keywords, and the plugin will automatically link them to your affiliate offers.
It’s quite a handy tool to have on any WordPress blog, so check it out.


Original Post: SEO Smart Links Plugin
Image removed by sender.
Image removed by sender.

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Article Marketing in a Post Panda World

Article Marketing in a Post Panda World

By Michael Gray on May 24, 2011

Article marketing has been one of the foundations of link building ever since I got started in SEO. However, since sites like Ezinearticles and Suite 101 have taken a huge loss in ranking and traffic as a result of the panda update, should article marketing still be a part of your overall strategy? We need to take a step back and look at the big picture to find the answer …
While many people will debate this, I don’t believe sites like Ezinearticles were passing much link equity for quite some time. The links acted more like pointers and helped with discovery. The pages themselves could accumulate trust/authority/pagerank, but they weren’t transferring much of that value to the website linked to in the bio paragraph.
Secondly, if the article was republished somewhere else, it was most likely treated as duplicate content. Ezinearticles had more trust than the almost any other site republishing the article, so they were given credit as the original content “owner”. The real value from Ezinearticles was finding people who were interested in taking your content and publishing it in exchange for a link, then tracking the competition in the space to see what other link building sources/methods they were using.
So should article marketing still be a part of your strategy? Yes–just a much less important one. First, you need to be honest about the quality of the articles you submitted. Chances are good that the $3 articles with 250 words that read like it was written by an ESL student working the night shift at an all night convenience store while his boss wasn’t around isn’t worth spending time/money on anymore. Most article directories have raised the bar for quality while trying to get back in Google’s good graces. So, if you are going to use article directories, you will need to send them higher quality content. Unless you are a brand new website, I wouldn’t create more than 15-20 articles a year: the ROI just isn’t there anymore. Keep in mind that you will have to point links at your articles from a variety of sources if you want them to have maximum effect.
If you are doing any ORM work, article marketing is still viable. Get the person/company name in the title, point a few links, and, unless you are competing against major sources, you should be good to go.
Your link building activities should never be dominated by just one tactic.You need to have a blend/mixture for maximum effectiveness. If you focus on just one technique, you run the ris:k of losing all your rankings if that tactic gets devalued.
So what are the takeaways from this post
  • Article marketing should still be part of your overall marketing strategy–just a less important one.
  • Bring the quality of your articles up to good or better.
  • Submit to 3-4 article directories, not just one.
  • Submit 15-20 articles per year.
  • Point links directly at your articles from your website and other sources.
  • Don’t expect a huge transfer of link equity. Think of it as a “fresh pointer”.
  • For ORM, article marketing can be used much more aggressively.

Monday, May 23, 2011

Filter Bubble Book Review

Filter Bubble Book Review


By Michael Gray on May 23, 2011

The Filter Bubble is a new book by Eli Pariser that addresses the subject of how personalization of sites like Google and Facebook are sheltering us from information that doesn’t agree with our world view. Instead of the Internet being a window to new experiences and viewpoints, it becomes a mirror, reflecting back only what we already believe.
In the spirit of full disclosure, I will state that I was given a review copy of this book, but it didn’t influence my opinion of the book.
Eli Parsier gave a 9 minute talk at a recent Ted Conference. If you haven’t seen it already, I recommend watching it.

I haven’t been a fan of Google’s personalized search and have written a few posts on it in the past (see Serendipity … It’s What’s Missing From Personalized Search, Personalized Google News â€" Will That be on the Test, and Eric Schmidt, The Wall Street Journal and Personalized Search). This book took a lot of my arguments to the next level. For example a search for [solar energy] could bring up entirely different results based on your personalization history. If you read a lot of “green” Eco friendly content, your Google search results will give you links that match your viewpoint and not a more rounded out set of links showing both the pros and cons of solar energy.
I think it would be fair to say that, due to my profession, I have a pretty well informed opinion about personalized results. One of the things I wondered was would I learn anything new from this book? I can say I was pleasantly surprised. For example, we all know that the free gmail product is subsidized by the ads. The ads they show you are based on the content of your email messages or, more often (and more annoyingly), by retargeting. However what this book brought up was that the real point of gmail was so Google could learn more about you, what you read, what you like/dislike and click to build up a better profile of you and serve you better ads. Below is an example of what Google thinks I like (kinda scary, huh?):

What Google Thinks I like
While it’s easy to point fingers at Google, Facebook is just as guilty, and they are a lot less transparent about personalization and edge rank. Unless you have a very small number of friends on Facebook, your news stream is filtered, showing you very popular content, content from your friends you visit/click the most, and content from pages you like/interact with. If you have friends with differing viewpoints and read their links/updates but don’t click them, eventually Facebook will stop showing you updates from those people. Since more and more people are getting their news primarily from Facebook, this again creates a distorted view of the world.
Studies have shown that readers want all the news and don’t want it tailored to them, but Google and Facebook have a financial incentive to do the opposite.
I know some Googlers were in the audience at the Ted conference, and I know some of them read this blog. I also know that, like Marissa Mayer, “they just don’t think of it that way”; they are just giving us what we want. However, as any parent can tell you, if you give your kid what they want, you’ll end up with a fat kid who eats nothing but McDonald’s chicken nuggets and Kraft macaroni and cheese. As a parent, it’s our job to find a way to get some broccoli into their diet. Since Google and Facebook are the leading forces on the Internet, it’s their job to find a way to make sure we see that “information broccoli.”
I have to say I was pleasantly surprised by this book. Looking at the cover and the brief writeups, I knew I was going to agree with a lot of what the author had to say. What I didn’t expect was to learn as much as as I did and how the situation is actually a lot scarier than I believed. If you work in search/internet marketing and want to get a better understanding of the effects of personalization, you’ll like and probably learn from this book. If you work in a technology-related publishing job, this is a book that will hopefully make you think about the bigger picture and the dangers of page view journalism.
This is a book I recommend if you are looking for a book that will make you think and question how the news we read and consume is vastly different than it was 10 years ago when Google news was invented.

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